A rolling program of auditing clinical activity and training is in operation.

The clinical activity of the unit will be monitored using a special database designed specifically for the purpose and, clinical information collected from the practice computer system database. It is proposed that this information will be used for the audit of clinic activity as part of Clinical Governance. The information collated will include:-

Referral practice profiles to enable us to provide a responsive, high-quality service.

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A summary of the area by postcode, giving us geographic information about how the service is used.

Monthly totals of patients referred for treatment.

Monthly breakdown of treatment provided under R.A, conscious sedation and referral GDA.

The proportion of adults and children treated.

The proportion of oral surgery and routine dental services provided.

Information on treatments provided by different anaesthetists and dentists.

Information on the duration of procedures and recovery times.

 

An audit of practice policy will also be performed on a monthly basis. This will include information on:-

Assessments

Stock/drugs

Equipment checks and maintenance

CPR and advanced life support training

Medical emergency drills

Incident/accident reports

Fire Drills

Customer satisfaction

 

This information can be made available on request for inspection

COMPLAINTS

We operate the Tees Health Authority Complaints System.

 

 

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